There are a handful of assertiveness techniques that will aid you to get your message across more assertively both on the job and in your personal relationships. When you learn to employ these strategies properly, you'll know how to express your expectations and requirements without straining your relationships with people.
The 3 Assertiveness Techniques In Action
Below are 3 practical assertiveness techniques that are highly effective in a number of of cases:
1. Using "I" Statements
An "I" declaration is the easiest of these assertiveness techniques that requires basically telling the other person what you believe, sense or desire in a very clear way. Here are some "I" sentences in action:
- "I have got to get out of the office by 5 p.m. today."
- "I plan to watch that new movie tonight."
- "I don't agree with that."
The secret to an effective "I" sentence is to be very clear and precise when you say what you want to say . It's deceptively simple, but will make sure that you get your thoughts to the person you are communicating with while maintaining control.
2. Putting Yourself In The Other Person's Shoes
A good part of being assertive is to think about the other party's requirements and wants and try to balance it out with your requirements and expectations. As an example:
- "I understand that you're occupied, but could you lend a hand with an urgent task?"
- "I get that it's not easy to estimate an exact date, but I really have to have your best guess."
Typically, it's possible to avoid a tense situation before it occurs just by informing the other party you're aware of their needs.
3. Pointing Out The Discrepancies
Mentioning the discrepancies between what was earlier accepted by both parties and what is actually happening is a great way to nip a possible clash in the bud. Here's a model of putting the spotlight on the discrepancies in real life:
- "Before when we discussed this, the two of us agreed that I was to focus more on handling existing customers. Now, you're making the request that I go out and acquire more customers, so I'd like to clarify which of these you truly want me to spend my time on."
Effectively, all you want to do is to point out that which was approved in advance and measure it up with what is transpiring now, and offer the person the opportunity to explain his or her position.
While you're making use of one or more these assertiveness techniques, your mannerisms are just as noteworthy as what you actually say. For the best outcomes, make sure that you keep an open body posture towards the individual you are speaking to, keep a calm tone of voice and above all sustain consistent eye contact.
The 3 Assertiveness Techniques In Action
Below are 3 practical assertiveness techniques that are highly effective in a number of of cases:
1. Using "I" Statements
An "I" declaration is the easiest of these assertiveness techniques that requires basically telling the other person what you believe, sense or desire in a very clear way. Here are some "I" sentences in action:
- "I have got to get out of the office by 5 p.m. today."
- "I plan to watch that new movie tonight."
- "I don't agree with that."
The secret to an effective "I" sentence is to be very clear and precise when you say what you want to say . It's deceptively simple, but will make sure that you get your thoughts to the person you are communicating with while maintaining control.
2. Putting Yourself In The Other Person's Shoes
A good part of being assertive is to think about the other party's requirements and wants and try to balance it out with your requirements and expectations. As an example:
- "I understand that you're occupied, but could you lend a hand with an urgent task?"
- "I get that it's not easy to estimate an exact date, but I really have to have your best guess."
Typically, it's possible to avoid a tense situation before it occurs just by informing the other party you're aware of their needs.
3. Pointing Out The Discrepancies
Mentioning the discrepancies between what was earlier accepted by both parties and what is actually happening is a great way to nip a possible clash in the bud. Here's a model of putting the spotlight on the discrepancies in real life:
- "Before when we discussed this, the two of us agreed that I was to focus more on handling existing customers. Now, you're making the request that I go out and acquire more customers, so I'd like to clarify which of these you truly want me to spend my time on."
Effectively, all you want to do is to point out that which was approved in advance and measure it up with what is transpiring now, and offer the person the opportunity to explain his or her position.
While you're making use of one or more these assertiveness techniques, your mannerisms are just as noteworthy as what you actually say. For the best outcomes, make sure that you keep an open body posture towards the individual you are speaking to, keep a calm tone of voice and above all sustain consistent eye contact.
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